My account is blocked

[mfosso]

Hello,

I hope you're doing well.
My account has been blocked 5 years ago.
Is it possible to re-activated, please?

Thanks.

[JoanneP]

Hi Mael Elvis,

I checked your account, and it looks like our team reached out to you previously regarding your account. Please log in to your account and check your ticket number: 3902373. Please follow the instruction they shared so that you can update your profile accordingly. Please let us know if you need further assistance. Thank you. 

[mfosso]

I have already set my profile as Public as requested. 

Please, take a look at the screenshot uploaded.

Also, the ticket 3902373 you mentionned is marked as SOLVED and it's not possible to answer to it directly.

**Edited for Community Guidelines**

What should I do now please?

Regards

[g_vasilevski]

Hi Mael,

I will reach out to you via PM with more details, thank you.