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My account is blocked

mfosso
Active Member
Mael Elvis F Member Since: Jul 29, 2020
1 of 4

Hello,

I hope you're doing well.
My account has been blocked 5 years ago.
Is it possible to re-activated, please?

Thanks.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Mael Elvis,

 

I checked your account, and it looks like our team reached out to you previously regarding your account. Please log in to your account and check your ticket number: 3902373. Please follow the instruction they shared so that you can update your profile accordingly. Please let us know if you need further assistance. Thank you. 

~ Joanne
Upwork
mfosso
Active Member
Mael Elvis F Member Since: Jul 29, 2020
3 of 4

I have already set my profile as Public as requested. 

Please, take a look at the screenshot uploaded.Screenshot at 2020-07-30 07:49:10.png

 

 

Also, the ticket 3902373 you mentionned is marked as SOLVED and it's not possible to answer to it directly.

 

**Edited for Community Guidelines**

 

What should I do now please?

 

Regards

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Mael,

 

I will reach out to you via PM with more details, thank you.

~ Goran
Upwork
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