My account is restricted

[u_usoro]

I tried upgrading my membership from free to the monthly subscription but the payment failed because I still had my expired card linked as my payment method. I've tried to get direct contact with customer support but I've been unsuccessful so far hence my bringing it here. Please how do I fix this?

[g_vasilevski]

Hi Ubong,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.