My account is still suspended.

[aliakseyeu0804]

I submitted my detailed information you required in ID verification process.

It's already past 24 hours, but I didn't get any message from you  and my account is still suspended.

What happened?

What should I do?

[BojanS]

Hi Dzmitry,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.