Feb 16, 2017 09:45:59 AM by Amr Y
Hello !
I got notification by changing my account sercurity question and email and i didnt change them !!
I think there is someone hack me ?
What should I do I am need help asasaap !!
Thanks
Solved! Go to Solution.
Feb 16, 2017 09:50:31 AM by Amr Y
I cant because the security question was changed and cant access to my settings
Feb 16, 2017 10:11:34 AM by Mary W
Contact customer service. Perhaps a moderator will hop on and help you.
Feb 16, 2017 10:15:43 AM by Amr Y
I am waiting any help but no respond and I am verrrry afraid about that !
Feb 16, 2017 10:22:40 AM by Jennifer M
oh dayum sun... this sucks man. Too bad they can't have a way to force log off from other places. Luckily you caught it early, so you should be fine.
Feb 16, 2017 10:27:22 AM by Amr Y
I really wait for long time till now no respond from security team email till now , I still message Upwork from facebook messages and they tell me rest assured ,, I am very afraid ,, is any moderator here to help me !!
Feb 16, 2017 10:34:14 AM by Jennifer M
A mod will come around, but honestly you will be fine, so try to relax a bit. You'll be fine. You caught it early and they will get you your account back. Try not to get yourself too worked up although I understand your fear. It'll be fine. It's an inconvenience but you caught it early enough where they won't be able to do anything. Deep breath. 🙂
Feb 16, 2017 10:39:20 AM by Lena E
Hey Amr,
Im checking your account now. Someone will follow up with you shortly.
-Lena
Feb 16, 2017 10:42:46 AM by Amr Y
Hey Lena,
Thanks to your respond
I am waiting anyone from support team and security team to follow me up but no respond till now?
Thanks
Amr
Feb 16, 2017 10:40:56 AM by Valeria K
Hi Amr,
Your concern has already been escalated to our Security Team and they'll get back to you shortly.
Feb 16, 2017 10:46:27 AM by Amr Y
Hi Valeria
Thank you , I still waiting any respond of security team to rescue my account so as not to escalate this problem !!!
Regards,
Amr
Feb 16, 2017 09:18:28 AM by Amr Y
Hello !
I got notification by changing my account sercurity question and email and i didnt change them !!
I think there is someone hack me ?
What should I do I am need help asasaap !!
Thanks
Feb 16, 2017 11:09:41 AM Edited Feb 16, 2017 11:13:24 AM by Lena E
My account log out by this email *** Edited for Community Guidelines***
its not my email
Neeeeed HEEEELP
Where the security teaaam !!!!!
No respond !!!!