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anilkumarpatel
Community Member

My account name is firm name and not matching my profile name so i am not able to add payment method

My bank account name is firm name DBRAIN HOUSE.

my profile name is Anilkumar Patel

I am not able to adf direct payment method as my bank acvoint.
ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Anilkumar,

 

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively. 

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

3 REPLIES 3
prestonhunter
Community Member

Make sure the names match your legal name.

petra_r
Community Member


Anilkumar Patel D wrote:
My bank account name is firm name DBRAIN HOUSE.

my profile name is Anilkumar Patel

I am not able to adf direct payment method as my bank acvoint.

Not a problem, as long as you can show that you are a signatory on the bank account. 

Support can manually check and approve that for you.

 

 

Preston H wrote:

Make sure the names match your legal name.


He already explained that they do not. Which is not a problem. What are you actually saying?

 

AleksandarD
Community Manager
Community Manager

Hi Anilkumar,

 

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively. 

 

Thank you.

~ Aleksandar
Upwork
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