Nov 26, 2020 09:41:18 AM Edited Nov 26, 2020 09:43:04 AM by Demetris S
I got today for first time in upwork. After confirming my account, paid for pro membership and already sent my proposal for 4 projects, my account suspended without understanding the reason. Please help me out. Thank you!
Solved! Go to Solution.
Nov 26, 2020 10:28:08 AM by Andrea G
Hi Demetris,
I checked and it looks like our team has reached out to you via support ticket with more information about your account and how to lift the hold. You can access your ticket from the notification sent to your email address and also here.
Thanks!
Jun 19, 2021 09:51:11 AM by Luiggi R
Hi Aijraden,
I'm sorry for how this could've inconvenienced you. I can see that the team contacted you and you have replied to their communication. Rest assured that your message has been received and they'll get back to you. Your patience is greatly appreciated.
Thank you,
Jun 19, 2021 09:54:29 AM by Aijraden T
Jun 19, 2021 12:30:36 PM by Luiggi R
Hi Aijraden,
You may still continue to work on the contract you already have but note that you will not be able to submit proposals or start new contracts while the account is on hold. Again, rest assured the team will get back to you with an answer soon.
Jun 19, 2021 12:37:29 PM by Aijraden T
Oct 16, 2021 10:14:44 PM by Razia K
Hello! My upwork account has been suspended. I do not know how to recover this. Please help me.
Jan 31, 2022 12:22:10 AM Edited Jan 31, 2022 12:23:30 AM by Goran V
my account on**Edited for Community Guidelines**is suspended.. Please help me
Jan 31, 2022 12:24:04 AM by Goran V
Hi Mian,
I checked your account and I can see that you have already followed up on your ticket. Our team will update your ticket as soon as possible and will assist you further directly there. Thank you.
Dec 26, 2020 07:31:52 PM by Sanjay P
Same thing happen here also.
I have created profile and its approved but some how i am not able to bid and its saying that it has been suspended.
Dec 26, 2020 10:00:48 PM by Luiggi R
Hi Sanjay,
I'm sorry to hear about your account status. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Feb 15, 2021 01:35:04 PM by Maryam A
I still have the same problem please help me to activate my account as soon as bossible
Feb 15, 2021 01:53:18 PM by Bojan S
Hi Maryam,
I checked this and see that you are communicating with our team regarding this question on this ticket. Please allow time for our team to respond and update ticket. If you have any additional question please post them on that ticket for further assistance.
Thank you for your patience!
Mar 22, 2021 07:33:05 PM by Joanne P
Hi Blair,
I can see that you already have an open ticket regarding this issue. Please check the information that the team has sent you and kindly reply to the ticket so our team can assist you further.
Mar 24, 2021 03:38:20 AM by Abdul H
Hi there,
My account got suspended. I don't know the reason. Please help me.
Thank You.
Mar 24, 2021 04:08:52 AM by Goran V
Hi Abdul,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Apr 6, 2021 05:39:58 AM by Ayesha R
Good day , I have faced some issues in my account , I have successfully done my first contact .Now my profile has shown a message "your account has been suspended''.I want to know how my account has been suspended . I am freelancer ,I have the right to know all things about some irregular activity.Kindly resolve my issue. yesterday i added my bank account and now I am facing these issues . I am waiting for your reply
Thank you
Apr 6, 2021 05:51:17 AM by Goran V
Hi Ayesha,
I checked your account and I can see that you have already followed up directly on your ticket. Rest assured, our team will update your ticket as soon as possible and will continue to assist you directly there. Thank you.
Apr 6, 2021 07:55:11 PM by Ayesha R
Apr 10, 2021 11:58:20 PM by Charles Eduard C
May i request for an account review as well. I apologize and will comply with the UpWork's terms and violating the terms is not worth the trouble. I hope my account could be returned to it's normal state soon. Thank you and once again, I apologize.
Apr 11, 2021 12:25:36 AM by NikolaS N
Hi Charles,
I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
If you have any further questions feel free to follow up with our team on your support ticket and they will be happy to assist you further.
Apr 11, 2021 12:28:38 AM by Charles Eduard C
Thank you Nikola for your reassurance. Have a productive day ahead.
Jun 17, 2021 05:10:02 PM by Jay O
my account was suspended after i followed the instructions on the email... please review my account .. Thanks !!
Jun 17, 2021 07:37:10 PM by Jay O
Hello,
You responded with a link that doesnt work.... my account was suspended after i followed the instructions on the email... please review my account .. Thanks !!
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