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buliq
Community Member

My bad, I;m blind

Sorry for that, I;m blind... nevertheless, 2 thigs:

 

1. It is so unclear to see which bank account was used, the view is not user friendly

2. It's been 2 week without contact form Upwork regarding activation for one of my accounts

 

And one more thing, nice touch that Upwork sent's email with statement: "Contact Upwork Support if this payment was not authorized." and the link forwards to upwork help, without ability to contact a person (and actually block unauthorized transaction), "good job Upwork, will definitly recomend You"

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Michal,

 

Thank you for your message. I see that the relevant team has already reached out to your registered email address to request additional information before they accept your payment method. Please don't hesitate to follow up with them on the same email if you have additional questions regarding your concern.

 

Thank you

Pradeep

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