Oct 12, 2022 06:33:10 AM by Abdullah Al N
My account balance was withdrawn to an unknown bank account. I even didn't add any bank account. Why I didn't get any mail regarding this issue? I also reported but they didn't reply. Is it a joke or what?
Oct 12, 2022 07:24:15 AM by Bilal M
Someone must've gained access to your account. Your password was probably compromised.
Do you have two-step verification on your account for withdrawals activated? Every time I withdraw, I receive a verification text message on my phone (you can select email verification as well), and I have to enter the code that was texted to proceed. This provides a level of security in case someone hacks your UW account and tries to withdraw funds to his bank account.
Check on your profile which bank it was withdrawn to, or wait for a Mod to reach out to you here.
Oct 12, 2022 09:35:27 AM by NikolaS N
Hi Abdullah,
Thank you for reaching out to us. I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
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