Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: My biggest shock on upwork.

Highlighted
Community Guru
Petra R Member Since: Aug 3, 2011
11 of 18

Omar K wrote:
The arbitration cost is about 3 times the amount of money for this stage of the work.

Yes, but if you are the first to pay it, and the client backs out (which the client will do if they are a scammer) - you get your arbitration costs back and  the money in Escrow.

 

Plus, it need not go as far as that. If it comes to it, dispute and see how it goes. Most disputes never get to the stage where arbitration becomes a thing.

 

Highlighted
Active Member
Omar K Member Since: Jun 11, 2019
12 of 18

what about his review?  will it affect my profile although he is the wrong side ?

Highlighted
Community Guru
Tonya P Member Since: Nov 26, 2015
13 of 18

Yes, with limited exceptions, if a review was given it stays regardless of the outcome of a dispute. 

Highlighted
Community Guru
Jennifer R Member Since: Sep 15, 2017
14 of 18

Tonya P wrote:

Yes, with limited exceptions, if a review was given it stays regardless of the outcome of a dispute. 


I did not reach the message the client has left, but if the public feedback is just a payback for loosing a dispute, I think he can try to have it removed.
https://www.upwork.com/legal#marketplacefeedback:
"In order to protect the integrity of the feedback system and protect Users from abuse, Upwork reserves the right (but is under no obligation) to remove posted feedback or information that, in Upwork’s sole judgment, violates the Terms of Service or negatively affects our marketplace, diminishes the integrity of the feedback system or otherwise is inconsistent with the business interests of Upwork."

Highlighted
Active Member
Omar K Member Since: Jun 11, 2019
15 of 18

what are the exceptions?

Community Guru
Petra R Member Since: Aug 3, 2011
16 of 18

Omar K wrote:

what about his review?  will it affect my profile although he is the wrong side ?


Yes.

 

edited to add: Tonya's response is more comprehensive

Highlighted
Active Member
Omar K Member Since: Jun 11, 2019
17 of 18

I want to understand something! How the review of the job is displayed in my profile while I have reported the client with Conclusive evidence and I have filed a dispute!! our reputation is the most valuable thing we have. How is it that easy to play with?

Highlighted
Community Guru
Will L Member Since: Jul 9, 2015
18 of 18

Omar,

 

Dispute any refusal by the client to release escrowed funds to you.

 

Read Section 2.1 Release Conditions in this document...

 

https://www.upwork.com/legal#fp

 

...and you will see that the client does not automatically get free work from you even if you don't agree to arbitration. Be sure to follow any instructions you get from Upwork EXACTLY in regards to your dispute of the client not releasing escrow.

 

Good luck. 

 

 

 

 

 

 

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS