Omar K wrote:
The arbitration cost is about 3 times the amount of money for this stage of the work.
Yes, but if you are the first to pay it, and the client backs out (which the client will do if they are a scammer) - you get your arbitration costs back and the money in Escrow.
Plus, it need not go as far as that. If it comes to it, dispute and see how it goes. Most disputes never get to the stage where arbitration becomes a thing.
Tonya P wrote:
Yes, with limited exceptions, if a review was given it stays regardless of the outcome of a dispute.
I did not reach the message the client has left, but if the public feedback is just a payback for loosing a dispute, I think he can try to have it removed.
"In order to protect the integrity of the feedback system and protect Users from abuse, Upwork reserves the right (but is under no obligation) to remove posted feedback or information that, in Upwork’s sole judgment, violates the Terms of Service or negatively affects our marketplace, diminishes the integrity of the feedback system or otherwise is inconsistent with the business interests of Upwork."
I want to understand something! How the review of the job is displayed in my profile while I have reported the client with Conclusive evidence and I have filed a dispute!! our reputation is the most valuable thing we have. How is it that easy to play with?
Dispute any refusal by the client to release escrowed funds to you.
Read Section 2.1 Release Conditions in this document...
...and you will see that the client does not automatically get free work from you even if you don't agree to arbitration. Be sure to follow any instructions you get from Upwork EXACTLY in regards to your dispute of the client not releasing escrow.