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My client accidentally issued me a bonus. I want to refund her, however, will I lose extra money?

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Gabrielle B Member Since: Nov 8, 2019
1 of 2

Hi there,

 

My client sent me a $65 bonus in error. So on my side, minus Upwork's service fee, it shows that I have around $50 pending in my account from her, amongst other pending earnings.

 

If I send her back $65 from my pending earnings account, surely I have just lost $15 because of the service fee. Or is this mitigated in some way? 

 

Any help much appreciated! Thanks in advance. 

 

Best,

Gaby 

Active Member
Gabrielle B Member Since: Nov 8, 2019
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2 of 2

I've actually figured this out now, sorry. For anyone else looking, the answer is no, you don't lose extra money and the service fee is taken into account Smiley Happy 

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