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gbrogan1
Community Member

My client accidentally issued me a bonus. I want to refund her, however, will I lose extra money?

Hi there,

 

My client sent me a $65 bonus in error. So on my side, minus Upwork's service fee, it shows that I have around $50 pending in my account from her, amongst other pending earnings.

 

If I send her back $65 from my pending earnings account, surely I have just lost $15 because of the service fee. Or is this mitigated in some way? 

 

Any help much appreciated! Thanks in advance. 

 

Best,

Gaby 

ACCEPTED SOLUTION
gbrogan1
Community Member

I've actually figured this out now, sorry. For anyone else looking, the answer is no, you don't lose extra money and the service fee is taken into account 🙂 

View solution in original post

1 REPLY 1
gbrogan1
Community Member

I've actually figured this out now, sorry. For anyone else looking, the answer is no, you don't lose extra money and the service fee is taken into account 🙂 

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