My client can't change his feedback

[alex-mobile-dev]

Hi

I have just finished my first job in upwork.

But my client gave me 4 stars and he would change it

So I clicked "enable change feedback" button in my contract page.

But he said he couldn't change feedback and he didn't get any message from upwork.

What is the reason?

[vladag · Accepted solution]

Hi Alex,

Please note that a notification isn't sent when the option to enable the other party to change their feedback is used. Please share the screenshot below with your client and ask them to follow the outlined steps in order to amend the feedback they left.

[palash002]

Very Helpful Answer. Thank You So much.

[alex-mobile-dev]

Now I have good feedback. 🙂

Thanks for your help.