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fran97
Community Member

My client can't give feedback to me

Good night:
I ended a contract because I saw that Upwork see an inactive open contract as something negative. I gave my feedback to the client, and my client came from holidays today. 14 days window is over, and he wants to give me a feedback.

Could you activate that option for him?
Thank you.

 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
AndreaG
Moderator
Moderator

Hi Francisco,

 

You can enable your client to add or change feedback on your contract, in order to do this:

 

Go to My Jobs › All Contracts
Check the Include closed contracts box and
Click the title of the contract to get to the details page
Go to Terms & Settings and click the Enable client to change feedback link

 

Once you enable your client to add their feedback on a contract, your client will have 14 days to submit.

 

Thanks!

~Andrea
Upwork

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1 REPLY 1
AndreaG
Moderator
Moderator

Hi Francisco,

 

You can enable your client to add or change feedback on your contract, in order to do this:

 

Go to My Jobs › All Contracts
Check the Include closed contracts box and
Click the title of the contract to get to the details page
Go to Terms & Settings and click the Enable client to change feedback link

 

Once you enable your client to add their feedback on a contract, your client will have 14 days to submit.

 

Thanks!

~Andrea
Upwork
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