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apaigecbr
Community Member

My client did not receive my testimonial request

I sent my client a testimonial request but he did not receive it.

**Edited for community guidelines**     

9 REPLIES 9
BojanS
Community Manager
Community Manager

Hi Alia,

 

Could you please click on my name and send me a PM with more information about the testimonial you're referring to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork

Is there a resolution on this issue?  My client also did not receive my request, and I filled out every field correctly.

Hi Annie,

 

Could you please click on my name and send me a PM with the email address you sent the testimonial request to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork
mhamzadev
Community Member

My client didn't recieve any testimonials. Any solution for it yet? Or not?

Hi Muhammad,

 

Could you please send me a private message with the client's name so that I can ask the team to resend the email?

Thank you.

~ Aleksandar
Upwork
melowalkman
Community Member

Hello!
My clients have also not received emails for the opportunity to leave feedback on their work.
How is it possible to resolve this issue? Thank you!

Hi Viktar,

 

Could you please confirm if your client has checked their junk/spam folder in case the email was sent there? 

 

~Andrea
Upwork

Yes of course I have already asked to check.
But, unfortunately, the spam letters are also missing.

Hi Viktar,

 

Could you please click on my name and send me a PM with the email address you've sent this request at? 

 

Thank you.

~ Bojan
Upwork
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