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My client left me bonus money but they are not displayed in the payments. Why?

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Ace Contributor
Ilona B Member Since: Jun 7, 2018
1 of 4

My client left me bonus money but they are not displayed in the payments. Why? 

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4
"Where is my money?""Where is my money?"
Ilona B wrote:

My client left me bonus money but they are not displayed in the payments. Why? 


 

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Ace Contributor
Ilona B Member Since: Jun 7, 2018
3 of 4

sorry could you explain?

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Community Guru
John K Member Since: Feb 17, 2015
4 of 4

Go to Reports > Overview then look under Pending. Every payment at Upwork, including bonuses, has a 5 day security period during which it’s in Pending, then after 5 days it’s Available. 

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