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My connects

My billing cycle is :
Jun 19,2018 - Jul 18,2018
and till now I didn't get my connects !! 
Community Member

Hello Esraa, 


Please be patient for a few more hours and your new connects will be awarded to you. 


Thank you.


I felt that there's a problem with my account, so I asked to figure out what's going on 

Hi Esraa, 

I would like to clarify that your connects get credited to your Upwork account on the first day of your billling cycle. In this case, it is on 19-July, Thursday. If this doesn't happen automatically after 24-hours, you may reach out to us, or directly to our Customer Support Team so that they can manually credit your connects for you.

~ Avery
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