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My current fee is still 10% even if i earned is above $10,000. I expected it to lessen to 5% fee now

henyongisaiah
Active Member
Isaiah B Member Since: Apr 10, 2017
1 of 2

I have not still get the decrease fee of 5% on my current project billing. Upwork still took 10% of my income even if my earnings is above the said qouta, which is 10,000$. please let me know if ther anyway i can work on this problem? 

melaniemaghanoy
Community Guru
Lanie M Member Since: Jun 24, 2015
2 of 2

Hi Isaiah,

 

We will automatically apply the lower service fee if our system detects that your total billings with a client have exceeded a fee threshold. You can verify this by checking the service fee invoice breakdown in your Transaction History. A member of our team will reach out shortly to further assist you with the service fee of your contract.

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