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e0ff9b91
Community Member

My dispute is open but no response yet.

Hi, 

My dispute id is this  - Dispute ID: 10131630,

Hi, I have opened a dispute against a freelancer. When I was opening the dispute there was written that in 3 business days you will be contacted by the Upwork team. It's now more than 3 business days and I have not been contacted by the Upwork team. Can you please tell me when I will be contacted by the Upwork team or when my dispute will be resolved?

Also when I see my dispute, it's not been assigned to anyone yet even after 3 business days.

 

Regards,

Zain A.

 

e0ff9b91_0-1653649002747.png

 

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Zain,

 

Thank you for bringing this to our attention. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
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