Oct 16, 2021 06:54:55 PM by Maiver G
Oct 16, 2021 08:46:45 PM Edited Oct 16, 2021 08:47:12 PM by Pradeep H
Hi Maiver,
Thank you for your message. I am unable to discuss other user's account with you. Could you please request your friend to contact us so that we can better assist them? Our social support team will be happy to help your friend in case they are unable to use our Help page. They can send us a private message on Facebook by following this link (m.me/upwork) or Tweet us at www.twitter.com/upworkhelp on Twitter.
Thank you.
Pradeep
Oct 17, 2021 01:15:16 AM by Sathya S
Hi,
Same problem, I've faced today. I asked to the customer support they told to uninstall and reinstall the the app. It worked. But again I've facing the same issue now.
Oct 17, 2021 03:49:09 AM by NikolaS N
Hi Sathya,
I checked and it looks like one of our agents already followed up with you on the ticket and shared further steps. Please consider following up on the ticket so that our team can assist you further.
If you have any further questions feel free to ask directly on the ticket and our team will be happy to assist you.
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