Ivan Camilo L wrote:
I received a message reporting that I must go to the bank to claim my funds, but I added my account in Upwork to enter them directly there, they also tell me to claim my funds with an Id that I do not know because it is not my country id, I need your help to claim my funds. it is urgent.
This is clearly an issue between you and your bank, so you need to resolve it with your bank.
Hi Ivan Camilo,
I'll follow up with our team that's handling your case and they will update your existing ticket and advise you further regarding your concern. Thank you for your patience.
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