My hours are not getting updated on Report page

[designarklab]

Hi This side Adil, I can see my updated Hours on work sheet with images, but not its not showing in Weekly report page hence not updating the amount work in progress

I don’t know why the upwork is not updating hours, in timer it shows 

3:50 hours

And while in report it just show 1:50 hours

[jaesapida]

Hi Adil. I am currently experiencing the same thing. Hoping Upwork gets to solve this matter immediately. 

[sazzadgpbd]

Hi Adil, few days before I also faced the same problem. It was fixed automatically by Upwork. You should wait 24 hours. If they do not fix the issue at this time then you should contact the support team. 

[3ctechnologies]

Hi, Please check now as i was facing the same issue but my hours are gradually being added now

[3ctechnologies]

Not sure if it's just a glitch in the system but my work diary has more hours to bill than what's showing as my earnings to be this week. Is someone else facing the same issue?

[jaesapida]

Tracked hours not reflecting on my OVERVIEW page. Is there someone experiencing the same thing? 

[aleksandra-r]

Hi, I noticed the same issue when I tried to track my hours manually. They are saved but I don't see them in my Work Diary and Reports page. I guess it is some sort of a bug. It would be nice if someone from the UpWork support team can take a look at it.

[jaesapida]

Hi Aleksandra. I stopped working and gave my boss a heads-up about this issue. I haven't tried to add my worked hours manually though. But waiting that this issue will get solved ASAP. 

[aleksandra-r]

I guess there's no other thing than to wait for the UpWork team to take care of it. My work day is done anyway but it is a mess for those whose day is just starting. Hopefully, things will get solved soon and posts on the forum will drive an UpWork support team's attention. 

[jaesapida]

Thanks, Aleksandra! The issue has been resolved. 

[NikolaS · Accepted solution]

Hi All,

Thank you for reaching out to us and bringing this to our attention. I see that some users shared that the issue is resolved on their end. If the issue still persists on your end please let us know and we will be happy to assist you accordingly.