Apr 15, 2021 09:44:01 AM by Piero A
Apr 15, 2021 10:09:49 AM by Randy S
Is it in Pending or "In Review?"
And how long has it been "Pending?"
Once you finish work and hit the "Submit Work" Button, the funds move to "In Review" until either the client agrees to pay or the 14-day review period is met. Once that happens, the funds move to "Pending," where there is a 5-day security hold.
If it's in Pending, my guess is, that's because it spent at least 6 days "In Review" before the client accepted the work.