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Member

My past client didn't receive mail for Endorsements

I requested a testimonial from my past client and I send a request for a Endorsements but the client didn't receive any mail from Upwork. 

3 REPLIES 3
pradeephele
Moderator
Moderator

Hi Farhad,

 

Thank you for your message. Could you please ask the client to search for the words “has requested a reference” in their inbox to see if it went to their spam folder?

 

Thank you.

Pradeep


Upwork

Sir, 


Thank you for your response. I asked the client to check the search for the words “has requested a reference” and spam inbox but he didn't receive any mail from upwork. 

 

Kind regards
Farhad Kabir

Hi Farhad,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
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