Jul 18, 2019 03:31:26 AM by Claire R
Hello,
The money in my Upwork account was withdrawn by myself on 10th July and still hasn't reached my bank account. I am based in the UK. An email from Upwork confirming the withdrawal said it would be with me by 17th July but it isn't. I really need the money and getting irritated at how long it takes to get the money from Upwork to my bank. Where is it? I have contacted my bank and they said there is nothing pending this end. What can I do to get the money I've been paid?
Jul 18, 2019 03:45:10 AM by Goran V
Hi Claire,
I understand your frustration with this and can confirm that your withdrawal was successful. Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!
Jul 18, 2019 07:24:37 AM by Claire R
Hi Goran,
Thanks for your reply. It has been 7 business days so far and still nothing. I'll be in touch tomorrow if it still hasn't arrived.
Kind regards,
Claire
Jul 19, 2019 07:33:22 AM by Claire R
Hello Goran,
It has been 8 working days now and my money still hasn't arrived in my bank account. Do I need to wait until the U.S. business day has started? If so, that's just about an hour and a half away. It's becoming quite frustrating, I could really do with the money.
Regards,
Claire
Jul 19, 2019 08:05:51 AM by Aleksandar D
Hi Claire,
Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.
Thank you.
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