My payment account name does not match your name on Upwork

[1825ca2a]

Dear all,

Please I really need your help. UpWork Team has denied my payment method because I didn't put my complete name. I have already send a mail to this mail verify@upwork.com sending a scan of my Bank Account where it is showing my name and my ID. 

I don't know if this is what they actually need or if they need something else? 

I'm going to start working the day after tomorrow and I need to get this fixed in order to get payed. 

Please let me know what can I do.

Regards,

Andrea.

[JoanneP]

Hi Andrea,

One of our team members will reach out and assist you directly via a support ticket. Thank you!