saqibmuneeb
Member

My payments are not processed and received by me.

I have withdrawn a very little amount on 25th of february 2019, Usually the amount comes to me in a day or 2 but it has been 5 days since i have withdrawn please tell me what is the reason. Is it unsafe to do any transaction in future?

6 REPLIES 6
aocumen
Moderator
Moderator

Hi Saqib, 


I've cheked your withdrawal and have asked the Customer Support Team to investigate it further. They will reach out to you with more information and will assist you further.


~ Avery
Upwork

 Thanks, I will be waiting then.

Still not processed? It's been over 8 days.

Hi Saqib,

 

Please let us know if after 8 business days the funds are still not available in your bank account so that we can create a trace for you. Thank you!

~ Joanne
Upwork

I have withdrawn funds (4.07$ something) on 25th Feb 2019. Today is 5th March. It has been over 8 days & I have not received the funds yet. 
Please trace it.

Hi Saqib,

 

Today is your 6 business day, weekends are not counted as business days. Let us know if you haven't received the funds after 8 business days and our team will trace your transaction. Thank you.

~ Goran
Upwork