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My payoneer account is not activated yet. What suld I do to take out my money after it is activated?

neharai72
Active Member
Neha R Member Since: Jun 23, 2016
1 of 2

My client has already released his funds. However my payoneer account has not been activated yet.  What should I do to receive my deposited payment after the payoneer account is activated?  Please help. 

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 2

Hi Neha,

 

I see you have one active Fixed-Price contracts, for which the funds have not yet been released. I checked you communication and haven't found any indication that the funds were released, so please follow up with your client and double-check, or let me know if you have any other details that confirm the payment has indeed been released.

 

In regards to withdrawing your balance, you can go to the Get Paid page and initiate a withdrawal to your Payoneer account once you receive payment for your work. Please see this Help article for more information.

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