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sofija23
Community Member

My profile got switched to private,can someone from customer support help me get it back to public?

My profile got switched back to private,can someone from customer support help me get it back to public since it is affecting my job search?

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Sofija,

 

Your profile was set to private due to not having earned in the last 30 days. Please check this announcement, and refer to the notification sent to you about your profile visibility status. You can change the status of your profile on your Find Work page and hover your mouse pointer on visibility for options to have your profile switched to public. Here's the help article for this as well. Your profile visibility will be updated shortly.

 

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~ Joanne
Upwork

Hi,

 

Can you please, change my profile back to public?

I would greatly appreciate it!!

 

Thank you!

 

Wendy.

Hi Wendy,

 

I’ve reset your profile visibility back to the public. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. If you have any questions feel free to follow up in the Community and we'll gladly help you with them.

~ Bojan
Upwork
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