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Active Member
Khandaker Nahida S Member Since: Jul 23, 2015
1 of 9

Hi

 

I can't open my profile. Its showing the message "problem loading page" . But I can open other options like "Find Work" "Test"  "My jobs" etc, Can anyone help me?

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Community Guru
Ela K Member Since: Feb 9, 2015
2 of 9

This is what I get when I try to look at your full profile:

 

Screen Shot 2015-07-23 at 21.31.07.png

 

But: I can also see (full profile preview in search) that you have a JS score of 27% ! That is incredibly low.

At the same time you have a 4.99 star rating and 4087 hours under your belt (public profile).

 

That looks really strange. You should contact Customer Support right away - particularly since almost 4000 hours were with the same client and he gave you a 5 star rating recently.

 

Very odd. And good luck.

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Community Guru
Nichola L Member Since: Mar 13, 2015
3 of 9

I can see your profile, but not your full profile which would show the JS score, which surely shouldn't have been affected by having no work for a while (mine wasn't), and there seems to be no reason why your client would have gone behind your back to effectively reduce the JS to dust.

 

I would definitely question this with CS.

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Community Guru
Amy T Member Since: Jan 31, 2013
4 of 9

I am running into the same problem with my profile.

 

Anyone else?

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Community Guru
Ela K Member Since: Feb 9, 2015
5 of 9

Yes, I cannot access my own profile either.

 

I get the same page I posted a screenshot of above.

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Community Guru
Nichola L Member Since: Mar 13, 2015
6 of 9

When I click on your profiles (Khandaker and Ela), I can see them (not the JS). I've tried two browsers IE11 and Mozilla. I can't check yours Amy because you are hidden.

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Community Guru
Ela K Member Since: Feb 9, 2015
7 of 9

You can see the public profile, right? When you click on the name in the forum?

When you search for the name it will give you the preview including JS score, right?. And then: nada.

 

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Community Guru
Nichola L Member Since: Mar 13, 2015
8 of 9

That's right - I can only see it from the forum. I'm getting a "redirect" from the "browse freelancers". Smiley Sad

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
9 of 9

Hi All,

 

Our team is aware of this issue and is working to fix it as soon as possible.

 

Thank you for your patience.

~ Valeria
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