My work portfolio is not opening in my proposal

[c5840886]

When i send my work portfolio connected to my job proposals as a downloadable fine. A lot of people have complained that they can not open it. This only recently started happening. Can someone please help 

[JoanneP]

Hi Xayvion,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.