Feb 21, 2017 04:44:57 PM by Louise S
I'm trying to add my New Zealand bank account to my payment methods and Upwork is asking for my eight-digit account number with four-digit suffix.
As far as I'm aware all NZ account numbers, including mine, follow this format: xx-xxxx-xxxxxxx-xx
There's no eight-digit part, and no four-digit suffix. So can you advise me on what I'm supposed to be entering?
Feb 21, 2017 07:37:58 PM by Avery O
I checked your account and can see that you were able to add your bank account details to your payment method. For security reasons, it will take 3 days to activate a newly added payment method, and in your case, it will be available on th e 25th of February.
Mar 15, 2023 06:28:23 PM by Te Puawai P
I'm having the same problem, but my account starts with a zero, would this be effected if I have to add the extra zeros at the start? 🙂
Mar 15, 2023 07:26:36 PM by Arjay M
Hi Te Puawai,
Please note that one of the important things to know when adding a payment method is to be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. You should contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
Please check this help article for more details.
Feb 26, 2017 04:49:51 PM by Tamara P
Can I ask you what the fix was? What's the 8 digits?!
Feb 26, 2017 05:07:11 PM by Louise S
Sure! So the format of my account number is xx-xxxx-xxxxxxx-xx. For the eight digit number Upwork requires, I took this part, which was only seven digits:
And I added a zero to the beginning to make eight digits. If that part of your account number was only six digits, you'd add two zeros to the front and so on.
For the four digit number, I took this part:
And I added two zeros to the beginning to make four digits.
Then I entered the new eight digit number followed by the new four digit number with no spaces. Hopefully that all makes sense but let me know if you have any questions!
PS: It asks for your BSB in the next field - that's just this part all together with no spaces: XX-XXXX-xxxxxxx-xx.
Jun 3, 2018 05:09:46 PM by Chris M
Thanks so much for helping make this process easy, I was confused too.
May 18, 2021 02:20:59 AM Edited May 18, 2021 02:22:59 AM by Jody W
Thank you so much Louise! I was struggling with this too - several years after you did!
Sep 8, 2022 06:29:42 PM by Melody I
Thank you for explaining this, just googled it to try and sort it out (so confusing) and landed on this thread! Thank you thank you! 🙂