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Name Change and Identity vrification

aktar-rumana
Active Member
Rana A Member Since: Feb 11, 2017
1 of 3

Please someone help me. I want to change my Profile name. But I have got a notification from upwork It says to verify my Identity but there are no option to verify my Identity. So want can I do for change my name and vrify my identity ?

 

And How can I get the upwork support live chat link to discous about it.?

juvy_ann-palma
Community Guru
Juvy Ann P Member Since: Oct 29, 2015
2 of 3

Hi Rana,

 

The way I see it, you tried to tinker with your settings in order to change your profile name and immediately you got a notification via email requesting you to verify your identity.  However, it looks like you are confused as to how to go through the process of verification.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
3 of 3

Hi Rana,

 

Please check the email notification you received and upload the documents by following the steps outlined in email.

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