Nov 6, 2019 01:13:02 AM by Patrick A
I requested a name change more than a month ago but I haven't received an answer. my account will be put on hold if I don't verifiy my identity by next week. but I can't verifiy it before changing my name. my legal last name is Odicho instead of Audicho.
Nov 6, 2019 01:18:19 AM by Goran V
Hi Patrick,
To submit a name change request please go to Settings > Contact Info > Update your name. Once you`ve saved your updated name a request will be created and our team will review it. Once the review is completed our team will reach out to you with the results. Thank you.
Nov 6, 2019 01:20:15 AM by Patrick A
I did that over a month ago but I still haven't received an answer. I sent a new request about 15 mins ago.
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