Name Issue

[rashmisrivasta21]

Hi,

Before Marriage I was using my name as Rashmi but after marriage I am using it as Rashmi **Edited for Community Guidelines**. I registered on Upwork with Rashmi **Edited for Community Guidelines** as both First and Surname is mandatory. But in my bank account I have my name as Rashmi. I have already verifed my Identity with upwork. But still due to name mismatch in Upwork and my bank account my payment account is not getting verified. What to do in this situation to get it verified as due to this I am not able to take payment to my bank account.

Regards,

Rashmi

[AleksandarD]

Hi Rashmi,

I checked and it looks like you already created a support ticket. I'll follow up with the team handling your case and you can expect an update very soon.

Thank you.