I recently changed my name. I am wondering how to change it on Upwork. I've submitted the request three times only to come back and see the changes not made and no explanation offered for why. How can I speak with a live person, explain the situation, and upload the documents? This is getting really frustrating.
Do you get any errors when you go to your Contact Info page, click on the pencil icon to edit the information and click Update? Also, you may or may not be asked to verify your ID.