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Name changes issues

I got married earlier this year, and legally changed my name.

However, I have several long-standing clients, both on Upwork and off, that know me by me previous name. The email that I use for work includes my previous name, and my website is also my previous name, and I don't want to change how I present myself professionally for these reasons.

I recently attempted to change my bank account because I'm planning to close the one that I initially set up with Upwork, but it wouldn't allow me to do so because the new bank account doesn't match my Upwork profile name. Is there a way to keep my public profile name the way it has always been? I have no problem providing the documentation of my legal name, and I'm not trying to hide my identity or anything shady, I just don't want to lose potential work because clients can't find me. 

2 REPLIES 2
bstojadinovic
Community Manager
Community Manager

Hi Sheryl,

 

One of our team members will reach out to you directly and will advise you further regarding your concern, thank you.

~ Bojan
Upwork

Thank you