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Name changes issues

I got married earlier this year, and legally changed my name.

However, I have several long-standing clients, both on Upwork and off, that know me by me previous name. The email that I use for work includes my previous name, and my website is also my previous name, and I don't want to change how I present myself professionally for these reasons.

I recently attempted to change my bank account because I'm planning to close the one that I initially set up with Upwork, but it wouldn't allow me to do so because the new bank account doesn't match my Upwork profile name. Is there a way to keep my public profile name the way it has always been? I have no problem providing the documentation of my legal name, and I'm not trying to hide my identity or anything shady, I just don't want to lose potential work because clients can't find me. 

Community Manager
Community Manager

Hi Sheryl,


One of our team members will reach out to you directly and will advise you further regarding your concern, thank you.

~ Bojan

Thank you