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wp_zia
Community Member

Name issue

Hi, I am really worried.
After getting my first client, I changed my name to original as I didn't know there are legal issues, the name is changed but when I try to do identity verification, it still shows the previous name and it says legal id should have that previous name!

What should I do?

Image is attached.

Thanks

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Kashif,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
wp_zia
Community Member

Thank you, is it a big issue?, will i loose my profile?

I hope so not as i jut landed my first job. Thanks!

Hi Kashif,

 

I checked your account, and I can see that our team has already reached out to you regarding your concern. Please feel free to post any questions you may have on the ticket, and the agent will be happy to assist you further. Thank you!

~ Joanne
Upwork
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