Name mismatch in account

[vu3bpn]

My account name is Bipin Chandran and  name in bank account is Bipin C.

My legal name is Bipin C, due to restriction on number of characters in name, I expanded my name in profile. please help me in solving this issue.

[g_vasilevski · Accepted solution]

Hi Bipin,

I checked your account and I can see that you already have a ticket with our team. Our team will update your ticket with number 30617067 and will assist you further. Thank you.

[amareshnk]

Hello,

Even I have the same.. my name in Upwork is Amaresh NK and my name in id I have submitted is full name i.e, Amaresh Nagaraj Kalhol. The names are mismatching. And I'm unable to withdraw the funds. Please help me through it

[AndreaG]

Hi Amaresh,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[00d268a4]

Same problem for me. In upwork my name is shown as "**Edited for community guidelines**". I should have done this mistake while profile creation. But all my government I'd proofs, bank records and PayPal account shows my name as "Gnanasambanthan V". I am unable to link accounts with upwork and this is a big issue for me to continue business. Requesting you to change my last name to a single word "V" from "**Edited for community guidelines**" so that I can link any one account to withdraw funds. Please let me know if you need proof. I can send that too.

[JoanneP]

Hi Gnanasambanthan,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[leoheir]

Am having same issue, saying name mismatched and been using same payment method since last 2 years . 

[g_vasilevski]

Hi Andrew,

Our team will update your payment method shortly and you will be able to withdraw your funds. Thank you.

[leoheir]

Thanks Goran , I will be patiently waiting 

[leoheir]

Thanks Done and fully rectify 

[fbef410c]

My account is created with English, but I already have the paypal created with Russian name, I tried to add the paypal on account. but it says, name mismatched. How can I solve this issue?

[AndreaG]

Hi Gleb,

Please allow 48 hours for the team to review the name mismatch on your account.

[fbef410c]

okay, thanks