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8c50b95e
Community Member

Name problem

I received this notification - " Payment method verification in progress
Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.
Please visit our FAQ page for additional information." -
even though my name in the Upwork account matches my real name, which is registered in my Bank account. Please, i need to solve this problem.

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Sergey,

 

I checked and it seems that your name change was already approved and that you should be all set. 

 

Please note that in order to withdraw earnings, you need to complete the W8BEN Foreign Status Certification. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. For more information, please check this help article. Feel free to follow up if you have further questions.

 

Thank you.

~ Aleksandar
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