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Re: Names on Upwork profile and Payment Account.

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Active Member
Bongani S Member Since: Apr 10, 2020
1 of 2
The names on my verified Upwork profile and my preferred payment account are exactly the same however Upwork has refused to move my money to my payment account because it says they do not match. What is the problem?
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 2

Hi Bongani,

 

We checked and it looks like you were notified about the issue with your payment method and the verification you need to complete to resolve it. Please, follow the link in the notification to verify your identity and activate your payment method.

 

~ Valeria
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