Need Assistance Updating My Upwork Account Email

[#1]

The email I used to create my Upwork account has closed and appears to be irretrievable. I tried to update it in my settings but, since that would require access to a closed account, I am stumped. All my verifiying docs are in place and I can do a video call to show IDs, birth certificates, etc. Can someone from Upwork please assist me?  

[#2]

Hi Samantha,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.