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amrkamal2018
Community Member

Need Explanation of word "Arbitration"

I've a problem with client and I went for dispute as he didn't want to pay the milestone (Fixed Price Contract) , I found the Agent said that Arbitration comes at a cost of $875 if I and client didn't find an agreement , the whole contract is 200$ and by default i'll got only 160$ if the dispute ended for me , is that mean i'll will pay more than my work amount ?!!! and when this rule is decided ?

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Amr,

 

Users can usually come to an agreement among themselves, but if the parties are unable to agree in a reasonable period of time, the dispute specialist will make a non-binding recommendation. If that recommendation is rejected, the final option is to proceed to arbitration. For more information, please check this help article

~ Joanne
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