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Need Help in buying connects

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Active Member
Akram A Member Since: Sep 8, 2016
1 of 28

Hello guys, 

I am a top rated free lancer from Pakistan and I am having hard time buying a connect. It says:
We are unable to authorize your card. Please add another billing method or contact your issuing bank.

Please assist me on solving this.


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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
2 of 28

Hi Akram,

 

May you please clear your cache and cookies or log in with another browser to check if you`re able to add one of the available billing methods to you.

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Muhammad A Member Since: Sep 15, 2019
3 of 28

i am using incognito mode but my card is also not accepting from paksitan

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 28

Hi Muhammad,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Iqra S Member Since: Jun 14, 2019
5 of 28

I am also not able to purchse connects or upgrade my membership. I have checked with my bank and everything is fine from there end. Can someone please help me out.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
6 of 28

Hi Iqra,

 

One of our team members will reach out to you directly via a support ticket to assist you further with your request.

Thank you.

~ Aleksandar
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Active Member
Moeed A Member Since: Feb 9, 2020
7 of 28
Hello!! I also have same problem. I can't but connects on upwork from Pakistan bank account. Also in Pakistan the PayPal account is banned so what can i do to purchase connects??
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
8 of 28

Hi Moeed,

 

One of our team members will reach out to you directly via a support ticket to assist you further. Thanks!


-Joanne
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Active Member
Sultan K Member Since: Aug 7, 2019
9 of 28
Hi I have some issues on up work I can't buy the up work connects from my local bank please solve this problem
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 28

Hi Sultan,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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