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Need a moderator

Active Member
William W Member Since: Aug 5, 2018
1 of 2

I need to video verify my identity. I installed Firefox on a new computer as my browser. Your tech page said Firefox was accepted. Now, as I use text to initiate video, I am told my browser is not supported. What to do?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
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2 of 2

Hi William, 


It looks like you were able to verify your identity already. You should hear back from the team within 24-48 hours about the status of your account. You may follow up here, or directly with our Customer Support Team if you don't hear back from the team.


-Avery
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