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Need advice on an unresponsive client.

aleksandrhovh
Community Leader

Hey everyone,

 

I started working with one of my current clients in late August, and they sent me a good amount of work. They said they'd have more work for me to complete, but they haven't assigned any tasks since September 5th.

 

I followed up with them on the 19th asking if they still needed my services; they responded saying they'd have some work for me soon. But I still haven't heard anything from them. Essentially, the contract's been idle for three weeks straight. Considering idle contracts are factored into the JSS algorithm, I'm concerned that this will affect my reputation.

 

So, I'd like some advice from the veterans around here. Should I kindly ask the client to close the contract and remind him that he can still reach out to me later to start a new contract if something comes up?

 

Thanks!

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petra_r
Community Guru

3 weeks is no problem at all, even a month or two won't affect you.

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