Aug 11, 2020 12:05:39 AM by Abubakr J
Hello,
I'm having a little problem with my client and I'm not sure what to do, any advice will be apprecicated.
I started a contract with a client for web design on June 9. I usually create two milestones. Initial Payment and Final Payment. Client paid me the inital payment and I started his work. The client was very unresponsive from the start he would disappear for weeks sometimes or once even for a month but I tried to gather as much requirement and started his work. Eventually he did send a more detailed requirement and then asked for revision which I completed. Now the website is completed. I made a very big mistake on not starting the last milestone and now the client is not responding to my message or email. I even emailed him last month and it did work and he did reply to my email but now he is not replying at all.
Is there anything I can do about it or ask Upwork to do about it?
Kind Regards
Abubakr J
Solved! Go to Solution.
Aug 11, 2020 12:46:24 AM by Petra R
Abubakr J wrote:
Is there anything I can do about it or ask Upwork to do about it?
No, there isn't.
Abubakr J wrote:I usually create two milestones. Initial Payment and Final Payment. Client paid me the inital payment and I started his work.
That is not a wise way to set up milestones.
Milestones should have clearly defined deliverables. You shouldn't work on milestones that aren't funded (Presumably the second milestone wasn't funded? Or was it?)
Aug 11, 2020 12:46:24 AM by Petra R
Abubakr J wrote:
Is there anything I can do about it or ask Upwork to do about it?
No, there isn't.
Abubakr J wrote:I usually create two milestones. Initial Payment and Final Payment. Client paid me the inital payment and I started his work.
That is not a wise way to set up milestones.
Milestones should have clearly defined deliverables. You shouldn't work on milestones that aren't funded (Presumably the second milestone wasn't funded? Or was it?)
Aug 11, 2020 08:58:56 AM by Abubakr J
No the second milestone was not funded yet and yes I agree I shouldn't have started the work.
Aug 11, 2020 09:00:22 AM by Petra R
Abubakr J wrote:No the second milestone was not funded yet and yes I agree I shouldn't have started the work.
Well, that's the end of the line then...
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