Jan 27, 2023 03:07:00 AM by Jyoti S
Hi,
A client wanted to take work outside Upwork. I refused and he threatened me with negative feedback.
I have cancelled the job but he is refusing to request refund so that when the funds are released, he can give me negative feedback.
Kindly help me issue the refund the money he put in escrow.
Thanks.
Solved! Go to Solution.
Jan 27, 2023 08:07:23 AM by Annie Jane B
Hi Jyoti,
I'm sorry to hear about your experience. You can give a refund to the client without them requesting it. Just go to the contract, on the upper right corner of the page, you'll find this:
But just to give you information, even if the client cannot leave public feedback, they'll still have the option to leave private feedback which has a direct impact on your JSS.
Jan 27, 2023 08:07:23 AM by Annie Jane B
Hi Jyoti,
I'm sorry to hear about your experience. You can give a refund to the client without them requesting it. Just go to the contract, on the upper right corner of the page, you'll find this:
But just to give you information, even if the client cannot leave public feedback, they'll still have the option to leave private feedback which has a direct impact on your JSS.
Feb 1, 2023 03:01:48 AM by Jyoti S
Thanks Annie. JSS is secondary, the main thing was to protect myself from a worng client. Thanks for your help.