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1997amin
Community Member

Negative feedback on agency account

If I got a negative feedback through my client on my Agency account, is it make any effect on my Freelancer account? Please note that I'm the owner of the agency.

ACCEPTED SOLUTION

Hi Md Aminul,

 

Thank you for your message. The agency contracts assigned to you will be included in the JSS calculation for both agency and freelancer profiles.

 

Thank you,

Pradeep

Upwork

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3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Md Aminul,

 

Thank you for your question. Yes, if the contract is assigned under your name on the agency account then the job will be visible on both the agency profile and your freelancer profile. If you have multiple agency members and the contract was assigned to one of your agency members on the agency then it will be displayed on your agency profile and the respective agency member's profile.

 

Thank you,

Pradeep

Upwork
1997amin
Community Member

Thanks for your answer. But is it effect on my Freelancer JSS score?

Hi Md Aminul,

 

Thank you for your message. The agency contracts assigned to you will be included in the JSS calculation for both agency and freelancer profiles.

 

Thank you,

Pradeep

Upwork
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