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rainbow199
Community Member

Neither Paypal nor my card working to pay on billing method for membership. Even those are verified

My debit card and paypal added as billing method and verified but when i try to pay membership, it failed. Please assist me.

Thanks

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Parag,

 

You will also need to fill our W-8BEN form and submit your tax information. PayPal can be added as a billing method only if you have a PayPal Verified account, to learn more about our accepted billing methods check out this Help Article. If your methods are still not verified after this let me know.  Thank you.

~ Goran
Upwork

 i signed w-8BEN and also again tried but still i can't use my billing method to pay membership. please advise.

Hi Parag,

 

Thank you for letting us look into this. We have escalated your concern to the appropriate team. One of our representatives will reach out to you shortly. Let us know if you need anything else.

~ Riri
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